Privacy Policy

We respect your privacy and are committed to protecting your personal information with transparency and care.

Privacy Policy

Last Updated: 14 August 2025

At Mishemo International (Pvt) Ltd, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our natural herbal products, or interact with our services.


1. Information We Collect

When you use our website or services, we may collect:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Order & Transaction Details: Products purchased, payment method (processed securely), and order history.

  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site.

  • Communication Records: Messages, inquiries, and feedback you share with us.


2. How We Use Your Information

We collect and process your information to:

  • Process and deliver your orders efficiently.

  • Provide updates, promotional offers, and relevant product information (if you opt in).

  • Improve our products, website, and customer service.

  • Ensure secure transactions and prevent fraud.

  • Comply with legal and regulatory requirements.


3. Data Sharing

We do not sell or rent your personal data. However, we may share necessary information with:

  • Delivery Partners – to ship your products.

  • Payment Processors – to handle secure transactions.

  • Service Providers – for website hosting, marketing, and analytics.

These third parties are bound by strict confidentiality and data protection agreements.


4. Data Security

We implement strong security measures to protect your personal information, including encryption, secure payment gateways, and restricted data access.


5. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience, remember your preferences, and provide relevant offers. You can manage or disable cookies in your browser settings, but some features may not function properly without them.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your personal information (subject to legal retention requirements).

  • Withdraw consent for marketing communications at any time.


7. Children’s Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.


8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.


Contact Us

For privacy-related questions or requests, please contact us at:
Mishemo International (Pvt) Ltd

📞 Phone: +94 76 76 48 618

📧 Email: hello@mishemo.com

🏢 Address: Mishemo International (Pvt) Ltd, Sri Lanka