Refund & Returns Policy

Last Updated: 14 August 2025

At Mishemo International (Pvt) Ltd, your satisfaction is our priority. If you are not completely happy with your purchase, we offer an easy returns and refund process in line with the following terms.

1. Eligibility for Returns

You may request a return if:

• The product is damaged or defective upon delivery.

• You received the wrong item.

• The product is unopened, unused, and in its original packaging.

2. Return Timeframe

• You must notify us within 7 days of receiving the product.

• Items must be returned to us within 14 days of delivery.

3. Non-Returnable Items

We cannot accept returns for:

• Opened or used products.

• Items not in their original condition or packaging.

• Clearance or discounted products (unless damaged on arrival).

4. Refund Process

Once we receive and inspect your returned item:

• Approved refunds will be issued to your original payment method within 7–10 business days.

• If the return is due to our error (wrong or damaged product), we will cover return shipping costs.

Contact Us

For privacy-related questions or requests, please contact us at:
Mishemo International (Pvt) Ltd

📞 Phone: +94 76 76 48 618

📧 Email: hello@mishemo.com

🏢 Address: Mishemo International (Pvt) Ltd, Sri Lanka